Tags : dementia
Treating the customer fairly
- Post By : pcm_admin
- Tags : anxiety, best practice, call centres, customer service, dementia, disability, disabled, discriminate, Equality Act 2010, learning difficulties, literacy issues, mental health condition, unscrupulous operators, vulnerable consumers
- Category : Independent Living, Latest, Personal
Elderly care criticisms revealed
- Post By : pcm_admin
- Tags : care homes, care providers, dementia, elderly, elderly care, homecare, homecare agencies
- Category : Home, Independent Living, Latest, Personal
Quarter of homecare services for elderly are substandard, says health regulator
- Post By : pcm_admin
- Tags : Age UK, Alzheimer's Society, care, care needs, Care Quality Commission, care workers, carers, consumer, CQC, dementia, elderly, Equality and Human Rights Commission, Funding pressures, health regulator, homecare, homecare providers, older people, poor care, quality, safety standards, social care, undignified care, Which?
- Category : Home, Independent Living, Latest
Who do you turn to when a loved one becomes unable to care for themself?
- Post By : pcm_admin
- Tags : alzheimer's, care, care home, carers, dementia, dignity, elderly, emotional well-being, independence, live-in care, older, older people, parent, retirement, sense of community, spouse
- Category : Health, Home, Independent Living, Latest, Lifestyle, Mobility